Questions, Comments? You tell us. We listen.

Email: admin@kgarments.com

Toll-free number: 
Monday to Saturday – 9:00 am to 7:00 pm
Sunday – 10:00 am to 5:00 pm

Need Us? Call Us.

+971 52 272 6006

+372 5928 6348​

Worldwide Shipping

Free Delivery all across the globe.

Best Quality

We deliver best in quality products.

Best Offers

Offers no one can beat, free delivery on $200 and above

Secure Payments

With our strong secured network you don't have to worry about your payment methods.

Frequently Asked Questions

Which payment methods do you accept?

We accept PayPal or Credit Cards.

Which carrier do you use to ship?

We use DHL, UPS and FEDEX for shipment.

How much time it takes for delivery?

It depends on the country but the shipment is fast as we use DHL, UPS and FEDEX for our shipments. After shipment, it usually takes 3 to 5 days for delivery.

What if my shipment is lost?

This is a rare scenario. If it ever happens, we will ship another item for you Free of Cost. We are responsible for delivering the order to your door.

Can I return a custom order?

Custom order is made specifically for you and it is not possible to re-sell it. So, we don't accept returns for custom orders. However, we offer the below solutions for custom order. - We can send pictures of the item before shipping (upon request). - We can fix the issue with custom order but shipping will be covered by the buyer.

Can I use a gift wrap for my order?

Yes, the gift wraps are available.

I love the jacket but I am not sure about size. What should I do?

You can place an order with size you think will fit you. In 'special instructions' box, mention that you are not sure about size. Our team will contact you and we will guide you for determining correct size.

Do you have money back guarantee?

Absolutely yes. When you make a purchase with us, you have a Money Back Guarantee in case there is an issue with the order.

What is your return policy?

We accept returns within 30 days of the item delivery.

My item is still not arrived, what should I do?

If tracking is already provided, you can check the estimated delivery on the tracking page. You can also contact us by email at Admin@KGarments.com to check the item status.

What if the size doesn't fit me?

If the size doesn't fit, we will send a replacement to you OR we can refund you.

My item is faulty as it arrived, what should I do?

Please contact us by email Admin@KGarments.com and we will arrange for a replacement as soon as possible.

Can I add my name to the jacket?

Yes, we can add your name embroidery to the jacket. You can place your requirement In 'special instructions' box,

What if I don't like the item?

If you don't like the item, you can get another one as a replacement OR we can refund you.